Responsible play
This is meant to stay fun
ExA Cup is built for the game, the community, and a bit of fun. It is free to play, you earn instead of pay, and we want it to stay a good part of your day, never something that takes over.
ExA Cup is play-to-earn, not pay-to-win and not a deposit casino. There is nothing to deposit, so there is nothing to chase.
- No deposits, ever
- You can never buy currency
- Packs open with vouchers you earn
Healthy habits
Small choices that keep play feeling good
Set your own limits
Decide your time and attention budget before you start, then stick to it. The packs and rewards will still be there tomorrow.
Take breaks
Step away when you feel tired, frustrated, or like you cannot stop. A short break is always the better move.
Entertainment, not income
Treat packs and rewards as fun, never as a way to make money or earn back time. They are a game, not a plan.
Keep life first
Never let play get in the way of school, work, sleep, or the people around you. Those come first, always.
Tools we offer
If you want to slow down, just ask. We will act on your account
Take a cooling-off period
Message support and tell us how long you want to step away. We will pause your account for that time.
Limit or restrict your account
Tell support what you want limited and we will set it up. We can also restrict accounts for fraud, abuse, underage use, or harmful behavior.
Talk it through with a human
Not sure what you need? Reach out anyway. Our team will listen and help you find the right option for you.
Restrictions can affect tournaments, rewards, your wallet, and promo eligibility. For how that touches prizes, see the redemption policy
Signs to watch for
A few honest signs it might be time to slow down
- You are spending more time or attention than you planned.
- You feel like you have to win it back.
- You are hiding how much you play from people close to you.
- Play is getting in the way of sleep, school, work, or relationships.
Under 18 is not allowed
ExA Cup is for adults only. Under-18s are not allowed to play, and we verify age when you withdraw.
Where to get help
If play stops feeling healthy, talk to someone you trust, or reach out to a local professional support service in your area. And our support team is always here to act on your account.